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Crisis Communication

Public Crisis Communication

The Project

The European Stability Mechanism (ESM), for which crisis preparedness and prevention are paramount, collaborated with the European University Institute (EUI) on a year-long research project aimed at enhancing crisis communication. The project underscored the need for a cooperative and proactive approach in public institutions' communication efforts

Highlights

Crisis
Crisis Communication
Communications
Cédric Crelo
Juliana Dahl

When every word matters: the importance of crisis communication

ESM
Crisis Communication

Handbook on crisis communication for public institutions

ESM
Crisis Communication

Crisis communication literature review with key takeaways

Events

22
Apr
EUI-ESM workshop on crisis communications: connecting theory and practice
02
Dec
EUI-ESM executive training on crisis communication
28
Nov
EUI-ESM Conference on Crisis Communication

Project overview

The project

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The 8 principles

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Timeline

EUI-ESM workshop on crisis communications: connecting theory and practice
hosted by the EUI
April 2024
EUI-ESM executive training on crisis communication
hosted by the ESM
December 2024
EUI-ESM Conference on Public Crisis Communication
hosted by the EUI
November 2025